• You can book your session 6 weeks in advance.

  • You will need grippy socks, Bluetooth headphones and a water bottle.

  • You will have six weeks from your billing date to use all of your credits. Any unused credits will expire after six weeks and won’t carry over.

  • To upgrade your membership for the next billing cycle, simply email us at thehivepilates@gmail.com. There’s no additional enrollment fee- just let us know what you’d like to switch to!

  • No problem! Once you’ve used all of your credits, you can purchase a single session to keep going without waiting for your next billing cycle.

  • If you have to cancel no worries but you must cancel 12 hours in advanced to avoid being charged a cancellation fee. Cancelling 12 hours in advanced gives other people the opportunity to utilized your time slot.

  • No, for the safety and comfort of others the only people allowed in the studio are current members.

  • Our classes are kiosk-based, so you can choose the ones that best fit your needs. Some are part of a progressive series that gradually increases in difficulty, allowing you to build strength and skill each week.

  • Your billing date is based on the day you registered and recurs on the same date each month. On your billing date, your credits will be added to your account, ready to use whenever it works best for your schedule.

  • Yes, there is a $10 no show fee that will be charged to your card if you miss your scheduled class time so make sure you get scanned in.

  • You can use your credits whenever it’s most convenient for you, making it easy to fit sessions into your busy schedule.

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  • Check out our How It Works page to learn how to schedule a session.

  • Once you arrive, open your app and tap “check in” at the top of the screen- the door will unlock automatically. Please note, access to the studio is available up to 15 minutes before your scheduled session.

  • Studio A and B share the same room, but sessions for Studio A begin on the hour, while Studio B sessions start on the half hour. When you enter the studio, you’ll see reformers labeled A1, A2 and A3 on the left side, and B1 and B2 on the right side.

Frequently Asked Questions